Crisis & Emergency Accommodation



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About Us

OneLink provides information and connections for support services in the ACT, including services for people who are homeless or at risk of homelessness.

When you get in contact with OneLink, an assessing officer will talk to you about your situation and what services might help. They will provide you with information about options and, where appropriate, will follow up to connect you to services.

OneLink covers a wide range of support services including services for families and young people, and services for people who are homeless or at risk of homelessness.

OneLink can talk to you about housing options, including emergency accommodation. OneLink can provide information about public housing, community housing, private rental and other options, and about what assistance might be available for you to secure a tenancy.

How To Contact Us

You can contact OneLink directly by phone, in person or via webchat (Contact Us), or you can contact OneLink through a service you are currently connected with. You can also ask a family member or friend to assist you to contact OneLink.

Drop in:  Monday to Friday, 9am to 5pm
Housing ACT Central Access Point
Nature Conservation House, 
(Corner of Emu Bank & Benjamin Way) 
Belconnen 2617 ACT

Outreach: OneLink intake officers visit a range of locations around the ACT. For further information see the OneLink website:

Quick Facts About The Region

OneLink is located in the suburb of Belconnen , the council of Canberra and the federal electorate of Fenner.