Australian Competition and Consumer Commission (ACCC)

ACCC deals with complaints about consumer rights and guarantees. This includes your rights to a repair, replacement, or refund as well as compensation for damages and loss and being able to cancel a faulty service. Online forms are available. Responsible for the enforcement of the Trade Practices Act and the Prices Surveillance Act. Complaints form available on website.

Scams can be reported via the Scamwatch website: https://www.scamwatch.gov.au/