Special Education Programs

About Us



Training is delivered using MIEACT’s Do NO Harm framework and stories as told by people living with mental illness. MIEACT’s Do NO Harm framework has been developed from 25 years experience of mental health consumers sharing their stories safely in schools and the broader community to raise awareness, reduce stigma and increasing help seeking behaviour.



By the end of this program participants will have an understanding of how to communicate safely using the Do NO Harm framework with clients and peers to increase effective communication, decrease escalation and minimise re-traumatisation.  Participants will reflect on how their attitudes, behaviours and language impact on themselves their services and the clients they serve. Participants will become familiar with language associated with mental illness-friendly environments and safe respectful practices. Participants will learn about common myths and stigmas around mental health and illness and how these impede people seeking help.

Participants will develop practical strategies to work with people living with mental illness. They will understand the barriers people with mental illness have in accessing services and how to minimise these barriers within their services. Participants will explore personal and professional boundaries and begin to answer the question, ‘how much do I share of my own story?’


Course Outline

  • MIEACT’s Volunteer Educator films  are viewed to show safe language  around mental health and how  consumers see the services and  barriers  to  recovery
  • Discussion on the importance of  stories in defining our world
  • Exploration of what makes people  feel safe and how quickly this can  change
  • Unconscious bias and how we are  not always aware of our own bias
  • Motivation and how it is not  always apparent why someone is  seeking help
  • The difference between equity  and equality and how being equal  is not always enough
  • Practical listening exercises to  explore the importance  and impact of active listening
  • Introduce MIEACT’s six principles  of  Sharing Stories Safely
  1. Context/purpose
  2.  Recovery emphasis
  3. Safe talking
  4. Limits to helping
  5.  Respectful inclusive  language
  6. Self-care

• Plan how to implement these  skills in your role


Quick Facts About The Region

Mental Illness Education ACT is located in the suburbs of Canberra Central and City, the council of Canberra and the federal electorate of Canberra.