Crisis & Emergency Accommodation

Department of Communities & Justice Housing Contact Centre

NSW Department of Housing

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About Us

The Housing Contact Centre is a ‘one-stop-shop’ for tenants, maintenance contractors and members of the public. Each year approximately 800,000 calls are received (about 3,500 calls daily). These calls cover everything from tenant maintenance enquiries to requests for accommodation assistance. The contact centre can be phoned on 1800 422 322 for enquiries related to: Maintenance, General enquiries, Rentstart, Link2home?, Home Purchase Advisory Service, Report fraud or corruption, Feedback, suggestions, compliments and complaints.

Quick Facts About The Region

Department of Communities & Justice Housing Contact Centre is located in the suburb of Ashfield, the council of Inner West and the federal electorate of Watson.