General Welfare & Support Services

Silver Cord Telephone Reassurance Service

St John Qld

PO Box 540, Virginia QLD 4014

1300 785 646



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About Us

The Silver Cord Telephone Reassurance Service provides vital friendship and security calls, assisting people to remain at home safely (particularly the mature aged, people with ongoing medical conditions and people with a disability and their carers).

- Security calls: A phone call at a regular time to check the client is safe and well. Available up to 7 days a week excluding public holidays.

- Friendship calls: A cheerful weekly chat between the client and a volunteer to help the client stay connected in their community.

- Respite calls: Can be made after the client returns home from hospital, or while family and friends are away.

This is a low-level support system; the Silver Cord program is not a counselling service.