Positive Behaviour Support - Mackay

About Multicap’s PBS Service

For more than 60 years, Multicap has supported people with disability to live meaningful, connected lives. Our PBS service is grounded in evidence-based practice, trauma-informed approaches, and person-centred planning for individuals with complex support needs. Our multidisciplinary team includes:

• Board Certified Behaviour Analysts (BCBAs)
• Psychologists
• Counsellors
• Social Workers
• Specialist and Advanced Practitioners

We work alongside customers, families, and support teams to provide consistent, collaborative support — “All ways, Always.”

What We Offer

• Immediate availability – no waitlist for new PBS referrals
• Local practitioners in Mackay, Rockhampton, and Townsville, with travel available to remote and surrounding communities
• Support across all environments – at home, in the community, in schools, workplaces, and supported accommodation
• Psychology services – Telehealth available in Cairns, Rockhampton, Townsville, and Mackay, with face-to-face assessments offered where required
• NDIS registered provider – CB Daily Living and CB Relationships (including early intervention supports)
• Fee-for-service options – including brief free assessments and Behaviour Support Needs Letters to support NDIS plan applications (no obligation to engage Multicap for ongoing services)

Additional Supports

• Functional Behaviour Assessments, including NDIS evidence and plan review reporting
• Environmental Assessments, including support for accommodation transitions
• Intensive Support for individuals transitioning from mental health facilities, correctional centres, or long-stay hospital settings

How to Refer

• Call: 1300 125 886
• Email: [email protected]
• Online: Positive Behaviour Support | Multicap