General Support Services & Counselling

About Us

NewAccess is a service designed by Beyond Blue that provides free and confidential support to help you tackle day-to-day pressures. A NewAccess coach who is specially trained and experienced will support you in setting practical goals to help get you back on track. If any of the following are causing you to feel unhappy, moody, angry or unable to concentrate or sleep this service could be right for you: Work stress or uncertainty Change in living arrangements New parent worries Family problems Health concerns or uncertainty Long-term isolation or loneliness Financial worries The NewAccess service includes six free sessions with locally based coaches in Roma & Charleville. At your first appointment, your coach will complete an initial assessment and develop a program with you tailored to your individual needs. Sessions occur over the phone or face-to-face. Generally we prefer to have the first session face to face with remaining sessions over the phone but we understand that distance may be a problem. This will be discussed with you to ensure our approach is what works best for you. NewAccess coaches are specifically trained to help guide you through your tailored plan. They are also well connected in the community and can point you in the right direction of other support that might help such as employment, financial, education, housing and more. NewAccess is free. It is totally confidential. We understand how important this is when you live in a regional community and will protect your privacy at all times. This program is funded by the Western Qld PHN, developed by Beyond Blue and supported by the CBT Institute. For further information please call 1300 991 443

Quick Facts About The Region

Lifeline Roma is located in the suburb of Roma, the council of Maranoa, the state electorate of Warrego and the federal electorate of Maranoa.