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When people have faced discrimination, they are wary to trust again. They want to know that it is safe to do so. Having a Badge at your location entry, shows that your staff will welcome them, respect them and understand their needs. This is important because there are many occasions when a service specifically designed for them is not available and they need a service provider in a specific location or with particular expertise. MCD users will be able to search for locations that wear the Badge.
Follow the Self-Assessment Tool process to decide if you are ready. Submit your response and once validated, the link to the Badge will be created.
The Self-Assessment Tools guide you through a process of reflection to see how your knowledge, understanding of and attitudes towards the culture, history and concerns of people you work with, equip you to communicate and behave respectfully and contribute to their wellbeing. The Tool suggest ways you can demonstrate your readiness and provides you with resources and training to fill in the gaps.
Each Self-Assessment Tool has been developed with people from the community it represents. An expert from that community will validate your application to show that Badge.
At least one person in each location of an organisation can do the self-assessment and show the Badge because the quality of the service is determined by the way people think and behave at that location. The self assessment is attached to the person that compeltes the survey and if they move or transfer an noone else has compelted the survey the badge will no longer be shown on the location.
The person filling out the self-assessment tool can be anyone with a login. When the question says “Do you know”, this person answers about their own knowledge. Some questions ask more broadly about behavior of staff in general. If the applicant doesn’t know, they will need to find out by asking staff.
The Self-Assessment Tool was designed to create conversations and reflection, so it would be good to have staff discussions prior to completion to increase awareness and thoughtfulness about what it means to adapt a service to meet the needs of the person the Badge represents. Each tool can be downloaded for this purpose.
For help on how to use this website click on the Get Help button.
If you are trying to contact an organisation listed here please use the methods supplied by the organisation.Get Help Send an email enquiry to the My Community Directory support team or search the knowledge base about this website. Note that this will open in a new window