Ramahyuck District Aboriginal Corporation - Morwell Medical Clinic

We are a community controlled, member-based health and wellbeing organisation committed to delivering high-quality services aligned with the aspirations of Aboriginal families living on the lands of the Gunai Kurnai people.

General Clinic Information

Clinic Team:

• General Manager – Garry Sattell
  • Practice Manager – Marilyn
  • General Practitioner – Charissa
  • General Practitioner – Vidya
  • General Practitioner – Paul
  • Aboriginal Health Practitioner – Latoya
  • Senior Practice Nurse – Laura May
  • Medical Receptionist – Michelle
  • Medical Receptionist – Wendy
  • Medical Driver – Kieran
  • KMS Midwife – Michelle

Billing and fees: We are a fully bulk billing service for patients with a Medicare card.  Fees may apply for some services including visiting specialist services.  Fees may also apply when a referral is made to an outside specialist, or for some pathology or other tests.

• Fees will apply for:
  • TAC and Workcover claims (patient to claim)
  • Patients who do not possess a Medicare card
  • Pre-employment medicals
  • Patients attending physiotherapy or pediatrics

Management of patient health information: Your medical record is a confidential document. It is our policy to maintain security of your personal health information at all times.  Access to your medical records is only available to authorized personnel.

Process for follow up of results: It is our policy to inform all patients of pathology test results.  Please book a follow up appointment for results at time of tests.  You may be asked to attend an appointment to receive this information from your doctor.  To ensure this can occur clinic staff will verify your details upon making your appointment.

Our Communication with you: If you leave a message all attempts will be made to get back to you within 24 hours, however  if you think we may have missed you, call again during business hours.  If it is an emergency please telephone 000.

Receiving and responding to feedback and complaints.  If you have a suggestion for how we could improve our service or would like to leave positive or negative feedback, we would like to hear about it!  Please feel free to talk to your doctor, nurse or the practice manager.  You may prefer to write to us, use our complaint form on the home page of this website or use our suggestion box found in the waiting room.  We appreciate your comments and will take your suggestions seriously