General Support Services & Counselling

Victims Support Agency (VSA)

Victims Support Agency (VSA)

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About Us

* Access to the victims services system through the statewide Helpline * Helpline staff offer information, advice and referrals to assist victims of crime in the state of Victoria * Information about legal services and financial assistance for victims of crime in the state of Victoria * Short-term counselling for victims of crime who are eligible via referral to local services. * The VSA funds a network of Victim Assistance and Counselling Programs throughout metropolitan and regional Victoria. These programs provide services to victims of crime both in person and by telephone * Outreach services, practical support, court support are all provided by VACP workers in response to individual needs.

Extra Phone: 1800 819 817 Free Call - Helpline

For TTY services, call (03) 8684 6740

To give information & support & referral to victims of crime

Appointment Required - Yes

Cost: Free

Locally based services across Victoria

Open: 8am - 11pm, Mon - Fri (except public holidays) 7 days per week

Publications: A Victims Guide to Support Services and the Criminal Justice System

Referral: Self referral, referral via Helpline. referal via police

Quick Facts About The Region

Victims Support Agency (VSA) is located in the suburb of Melbourne, the council of Melbourne City and the federal electorate of Melbourne.