Tully Support Centre

The Tully Support Centre (TSC) was established by a group of concerned community members in 1989; as a community response to a lack of available support services in our community. The TSC became incorporated in February 1991 under the name of the Cardwell Shire Community Support Centre. The TSC co-located with the Cardwell Shire Council delivering information and advocacy services until the construction of the Tully Support Centre building, which was officially opened on the 27th of July 1994, the International year of the Family.The TSC remains an incorporated, non-sectarian, non-political, non-discriminatory community-based organisation, managed by a voluntary Management Committee, elected from the community.

The TSC is a recognised provider of high quality, accessible and inclusive support services, that acknowledges the uniqueness of our region and of the discrete communities that make up that region. The TSC undertakes a social justice model of service delivery upholding the principles of collaboration, empowerment, equity, accessibility, valuing diversity and human rights. The TSC asserts that respectful, positive, targeted and individualised engagement is the foundation of good practice that promotes the safety, wellbeing and improved outcomes for individuals and families within the Cassowary Coast region.

The TSC understands that respectful, positive, targeted and individualised engagement is essential when supporting families through difficult times. The TSC operates under a “No wrong door” policy, meaning when someone connects with a TSC support worker for an issue if it is not something that we can immediately assist with we will endeavour to find the right information and service that can. The TSC strives to ensure that: quality services are consistently delivered to community members in need; the organisation is flexible and responsive to individual need; the organisation is able to meet its accountability and transparency commitments; and staff are supported and encouraged to grow and develop as human service professionals.

The TSC also undertakes and supports a number of community development activities within the community. All community development activities undertaken by the TSC follow an asset-based community development model recognising that:

• communities themselves are best placed to identify and target responses for community issues;
• sustainability is achieved through community investment and community ownership of a project;
• communities possess assets and these assets can be targeted, developed and utilised in more efficient and effective ways.