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My Community Directory

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All Resources > My Community Directory - Terms and Conditions

Terms & Conditions

We are committed to providing members with the information they need to use and share community data with confidence. We’re always looking for new ways to improve how you create and work together across the Health and Community Services Industry. That’s why we recently launched the Community Information Exchange. The Community Information Exchange is where your information is securely stored. You still access it through the My Community Directory and My Community Diary websites. The most exciting part of this change is that this information can now be accessed and updated automatically across IT systems


And there’s more to come. To support these changes, we’ve made a few updates to our Terms of Service and Privacy Policy.

Here’s a quick summary.

  • Attribution. We are always finding new data that is useful to the community sector. This means that if you use information and publish it under the terms and conditions attribution requirements may apply. New Attribution requirements have been added to include information downloaded from the My Community Directory Platform or information accessed through the Community Information Exchange.

  • Profile visibility. Users of My Community Directory may see some of your basic profile information (like your name and profile picture) when you’re collaborating with others.

  • User terms. We have clarified how accounts can be canceled and what membership levels qualify for a refund. We have also updated the numbering in the agreement to make it easier to read.

You can read the full Terms and Conditions and Privacy Policy, which will go into effect on 1 February 2017. For more details, visit our Help Center or send a message to [email protected]


Download the Terms & Conditions


Ongoing updates to the Terms & Conditions are tracked and made available.

Download a summary of changes to the Terms & Conditions


Other Documents

Data Quality Policy