Service Planning and Business Growth

Meet real community needs and strengthen your organisation’s role in the community.

Planning is a key element to maximize the efficiency and relevancy of services in the local community. As such, we have developed several features to support service planning to help find and meet real community needs and support business growth. Our system provides business intelligence, such as market share, service gaps and staff usage to identify where your organisation fits at present, and areas for strategic development.

We also work with several local councils across the country who connect with our members to provide information about grants and other opportunities that can support your organisation.

My Community Directory membership supports service planning and business growth by:

• providing in-depth data about what is being searched for locally

• directing staff to internal services for first referral

• supporting staff to find local information