Specialist Homelessness Services

Homeless Hotline

Department Of Housing & Public Works (Housing)


1800 474 753


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About Us

Homeless Hotline is a phone information and referral service for people who are experiencing homelessness.
Homeless Hotline provide assistance with:
- Emergency accommodation
- How to find services
- Showers and meals
- Advice and support

Target Group:
- Single people aged over 16
- Mothers with children
- Fathers with children
- Families
- Couples
- Those experiencing homelessness or at risk of homelessness

- To provide the client with the right information, Homeless Hotline will ask for: Name, D.O.B, gender, and location.
- More information will be required to arrange a referral or an interview with a service.
- This is a telephone service only with 24 hour free call support service.

- Free Call - 24 hours, 7 days a week. 

- Free call from standard phones or public phones. Calls from mobiles are charged at applicable mobile provider rates.