NDIS disability support Ipswich

Focused Well-Being Services (FWBS) are an NDIS registered provider servicing greater Brisbane. We provide NDIS participants with support coordination and carefully selected support workers. Our vision is to provide disability support services that exceed industry standards, providing the best quality of life for every client.

Why choose us?

Communication Counts

Consistent contact is a hall mark of FWBS. Our Director, Antoine Tron, is passionate about the happiness of our clients. He regularly connects with clients and their carers seeking feedback. This high level of engagement ensures a timely response to changing client needs with questions answered as they arise. Our extended office hours included Saturdays with calls out-of-hours returned within an hour. Be confident we can always be reached. Quality communication is a key value that sets us apart.

Hand-picked Support Workers

Our support workers are not drawn from a pool of existing employees. Rather, they are hand-picked based on their suitability for the client. Antoine personally delivers the first few shifts to establish the client’s personality, interests and needs. He then presents the support worker of best fit. If the client feels comfortable a trial shift is undertaken to test for compatibility. Antoine buddies the support worker and client during this trial. At FWBS the choice of support worker always remains the client’s.

FWBS support workers are known for their compassion, commitment, and respect. They are dedicated to the FWBS goal of a safe and happy client. In recognition of these valuable qualities, we pay our people above award rates. Antoine maintains supportive employee relationships. This ensures ongoing quality of care and longevity of service.

Our aim is to establish a model of service delivery that focuses on permanent casual teams dedicated to improving the quality of life of one participant per team.  We believe that this will create stability and continuity of support for the participant, and security and predictability for support workers.  It will also allow the establishment of positive working relationships between team members and with the participant.

At FWBS we know one size does not fit all. Get in touch with us to discuss a support plan that suits your individual needs.