Family Connect and Support

Family Connect and Support (FCS) provide free assistance to children, young people, and families with the right support at right time. Providing support for parenting challenges, financial stress, substance abuse family breakdowns, housing issues, mental health, domestic violence, and more.

Through an initial consultation, we get to know you and your individual circumstances. Understanding your needs and building on your strengths, we identify the support your family needs to make positive changes in your lives.

We’ll give you information and advice and help you connect to the services in your area, so you don’t have to retell your story.

We stay connected with you until you’re matched with the right services or support.

Family Connect and Support (FCS), assists children and young people who do not meet the statutory threshold for child protection intervention but would benefit from accessing support to address current problems and prevent future escalations. The new Family Connect and Support streamlines access for families, referrers, and service providers, providing consistency across the state, while maintaining local-level flexibility.

OUR STAFF

When you phone or come into a Family Connect and Support office, you will speak to a responsive, professionally trained FCS Worker who will connect you with the right service and support you with issues affecting your family. They will take time to listen and assist you in identifying your needs. Family Connect and Support welcomes families from all cultures and backgrounds, lands, and communities.

WHAT WILL IT COST?

The service is free. FCS is funded by the NSW Government, as a part of the Keep Them Safe action plan to improve the safety and well-being of children in NSW. Pathfinders FCS operates Monday to Friday during business hours.

OUR LOCATIONS

Servicing the Mid North Coast with offices located in Kempsey, Coffs Harbour and Taree.

All office locations offer outreach support to surrounding families and communities.