Ageing Respite & Activity Centres
About Us
Who we are
Flexible Living is committed to providing responsive and flexible support services that enhance the quality of life of the elderly, people with a disability, and their carers. Our services enable people to be a part of their community and maintain their independence for as long as possible.
Whether it is help to go shopping, assistance with paying bills, assistance with personal care, keeping the home tidy and clean, home and garden maintenance, somewhere to go to make new friends, or someone to take care of a loved one, the caring staff at Flexible Living will be there to assist in any way they can.
Innovative, responsive and flexible in our approach, we understand that every client is unique and we work with our clients and their family in a collaborative and flexible way to go to support and advocate in a way that gives but never gives up.
Flexible Living, is a part of a family of organisations (Community Services Group) collectively committed to supporting and enhancing the quality of life of some of Australia’s most vulnerable.
What we do
Our services enable people to feel a part of their community and maintain their independence for as long as possible.
- Home Care Services
- Centre Based Services
- Support Services for Veteran’s
- Volunteer Services
Our values
- Compassion: Confronted by clients’ distress and needs, our response is compassion-based, action-oriented, and grounded in practice wisdom and research.
- Respect: We believe in the intrinsic dignity and worth of every client, and their right to feel safe, valued and respected.
- Acceptance: We value everyone as they are, and for their capacity to make a positive contribution to their family and community.
- Striving for excellence: We maintain a focus on training, feedback and consultation; and seek to be innovative, creative and flexible to develop services that make a real difference.
- Integrity: We uphold ethical practices based on established values of being fair, just, non-partisan, trustworthy, transparent and honest in our dealings with clients, and stewardship of resources.
Our Philosophy
Our philosophy is simple: We give but never give up.
Our People
If there was one word to describe our people it would undoubtedly be ‘passionate’. When you have over 300 staff and 80 volunteers collectively living and breathing our values, vision and mission; what you get is something truly special; a team that will give but never give up.
Diverse in skills, experience and perspectives; our people are united in our desire to provide the best possible outcomes for our clients.
Our Services
Our focus is on the empowerment of the individual through respecting decisions and choice making, promoting dignity, developing skills, encouraging independence, integration into the community and respecting rights and roles of all human beings.
Centre Based Services
The Aged Care Respite Program - The aim of this program is to encourage social inclusion and to provide carer’s with a break from the caring role preventing premature, permanent placement in long term / permanent residential care.
The Saturday program - Provides quality recreation opportunities for young people with a disability, enabling carers to have some time out so they can continue in the caring role for longer. Trained staff implement programs which incorporate recreational activities, socialisation, personal care needs, medication needs and personal development opportunities with a focus on the individual needs of the client.
Allied Health - Services such as; podiatry, dietary advice and occupational therapy. We also offer a variety of workshops such as; nutritional cooking and gentle exercise programs.
Home Based Care
Social Support - Offered to people who are unable to meet appointments due to lack of transport or support. Social Support is also offered to people who are geographically and socially isolated and need to leave their home environment to interact and belong to their local community.
Personal Care - Offered to people who are finding it difficult to maintain their personal hygiene due to illness, frailty or other circumstances. This program is developed to maintain independence. Our staff are friendly caring people, who will at all times respect the modesty and dignity of all our clients.
In-Home Respite - A program that is designed to allow the carer a break from the caring role, whilst still maintaining the clients daily routine within their own home. Our staff are friendly and are fully qualified to provide quality care respite services.
Domestic Assistance - Offered to people who are finding it difficult to fulfil the daily chores within the household. This includes unsupported shopping, preparation of the evening meal and cleaning duties. This program is designed to maintain independence and prevent premature entry into residential care.
Veteran Support Services
Veterans’ Home Care is a program that provides low level home care services to eligible veterans and war widows/widowers in their own homes.
Domestic Assistance - Includes assistance with domestic chores, such as household cleaning, dishwashing, bed making, clothes washing, ironing, shopping for the veteran and bill paying. Domestic assistance may include help with meal preparation if this service is not being provided separately. In rural and remote areas, domestic assistance may also include activities such as collecting firewood.
Personal Care - Includes assistance with daily self-care tasks, such as eating, bathing, toileting, dressing, grooming, getting in and out of bed and moving about the house.
Respite Care - Designed to provide relief for a carer who has the responsibility for a person requiring ongoing care, attention or support and may be used in times of unavailability of the carer for any reason. It gives the regular carer a chance for some much needed rest and relaxation. Respite care may be provided in different ways depending on the individual situation. Care may be provided in-home; in an Australian Government-funded aged care home; or as emergency respite care in the home.
Home and Garden Maintenance - Designed to minimize environmental health and safety hazards that impact on the veteran. It may involve minor maintenance or repair work, which may be carried out by a handyman, but that does not require a qualified tradesperson. Tasks may include changing light bulbs and tap washers, installing batteries in smoke alarms, gutter or window cleaning, general yard clean up where a safety hazard presents, clearing of debris following natural disasters, or other tasks within the approved hours of service and as agreed between the client and the service provider.
Volunteer Services
Volunteer Placements - We help people find suitable volunteer positions within HACC funded aged care and disability organisations.
Volunteer Training - We provide on-going skill based training and support to volunteers to enhance their skills, knowledge and confidence when volunteering in the aged care and disability sector.
HACC Funded Organisations - We help HACC Funded Organisations, that support elderly and people with a disablity, to find volunteers to suppport them in delivering their mission.
Contact Us
1300 359 253
www.flexiliving.org.au
Extra Information
Wheelchair Access No
Accessible By Anyone
Access Fee Contribution fee
Age Ranges All ages
Tags
Disability, Gardening Assistance, In-home care, Veterans