Mediation & Ombudsman Support

Health Complaints Commissioner

Health Complaints Commissioner

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About Us

We are an independent body for complaints about health service providers and the handling of health information in Victoria. 

Our complaints process is:

  • Free
  • Impartial: We do not advocate for either party.
  • Voluntary: We cannot force participation in complaints resolution.
  • An alternative to legal proceedings: You don't need a lawyer.

Quick Facts About The Region

Health Complaints Commissioner is located in the suburb of Melbourne, the council of Melbourne City and the federal electorate of Melbourne.