Community Mental Health Step Up/Step Down Service - Geraldton

The Geraldton Step Up/Step Down Service provides short-term residential mental health support for people who are either becoming unwell and at risk of being admitted to hospital (‘step up’ support) or leaving hospital but in need of extra support to transition back into the community (‘step down’ support).

The service offers a safe and supportive space to reduce distress and promote recovery. Our 10-bed centre offers 24-hour support. Consumers have access to a range of group and individual programs to build their confidence and skills, develop a sense of meaning and purpose, identify personal goals, and develop their own wellbeing plan.

The service is available to people living in the Midwest region. It is not a replacement for acute inpatient care but an option that can prevent the need for hospitalisation when people are aware that they are becoming unwell. The maximum length of stay is 28 days.

The service provides support for people who:

• Are aged 16 years and over (those aged 16-17 years may require additional consent).
• Are primarily experiencing a mental health challenge.
• Are able to engage cooperatively in a group setting and willing to participate in the programs offered.
• Are not currently experiencing homelessness.

Referrals can be made directly to the service by anyone in the community. This includes self-referrals or referrals from community and health professionals with the consent of the individual. There are two referral pathways:

• If you would like to self-refer or refer a family member, please contact the service directly on 08 6323 8980 or at [email protected]
• If you are a community or health professional seeking to refer a client, please download and fill in the referral form below, and return it to [email protected]

Part of the referral process also requires individuals to be available for an assessment prior to placement.

This service is funded by the WA Government and provided through Neami National, in partnership with the WA Country Health Service and Hope Community Services.